Frequently Asked Questions
Everything you need to know about your MESTIZA experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, generally arriving within 10-14 business days.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I determine my size?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart to ensure the perfect fit, as our silhouettes range from tailored to oversized.
Do you offer international shipping?
Yes, MESTIZA ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How should I care for my MESTIZA garments?
To preserve the quality of our premium fabrics, we recommend dry cleaning for most evening wear and delicate hand washing in cold water for our casual linen and cotton pieces.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team, but once an order has entered the shipping phase, it cannot be modified.